Returns & Exchanges
At Access Denied, we want to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free 30-day return policy for all items in their original, unused condition.
Initiate Your Request
Log into your account portal and select the order you wish to return to receive a unique Return Authorization Number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the Return Authorization Number is included inside.
Ship the Package
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing